At Smokt, we’re committed to providing you with the best experience when it comes to our cocktail smokers. This commitment extends to our shipping policy, ensuring that you receive your orders in a timely and hassle-free manner.
Shipping Methods
We offer two reliable and efficient shipping methods for your convenience:
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Standard Shipping (UPS/USPS): This is our default shipping option for all orders. Standard shipping typically takes 5-7 business days for delivery, depending on your location.
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Free Shipping (UPS/USPS): We offer free shipping on all orders over $45 within the United States. This is our way of showing appreciation for your support. Free shipping orders will also be shipped via UPS or USPS and usually take 5-7 business days for delivery.
Order Processing Time
We understand that you’re excited to receive your Smokt cocktail smoker, and we aim to get it to you as soon as possible. Orders are usually processed and shipped within 1-2 business days from the date of purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking information. This allows you to monitor the progress of your shipment and know exactly when to expect your Smokt product.
Shipping Destinations
Currently, we offer shipping within the United States. We are actively working on expanding our shipping capabilities to serve customers worldwide.
Shipping Rates
For orders under $45, standard shipping rates will apply. The cost of shipping will be calculated based on the weight and destination of your order during the checkout process.
Lost or Damaged Shipments
While we take great care to ensure your order reaches you in perfect condition, we understand that unforeseen circumstances can sometimes lead to issues during transit. If your order is lost or arrives damaged, please contact our customer support team, and we will work diligently to resolve the issue.
Questions and Assistance
If you have any questions about our shipping policy, need assistance with your order, or have special shipping requests, please don’t hesitate to reach out to our dedicated customer support team. We’re here to ensure your Smokt experience is exceptional from start to finish.
Thank you for choosing Smokt for all your cocktail smoking needs. We look forward to serving you and enhancing your mixology adventures with our quality products and excellent shipping services.
Elevate Your Cocktails with Smokt – Where Flavor Meets Convenience